FAQ & Site Info
FAQ
All shipments are done through usps tue-fri orders that are in-stock will ship in 24-48 business hrs items that have been ordered that are out of stock will be shipped in 3-5 business days.
Billing can be done via pay-pal on site if an order is placed by phone an invoice will be sent via pay-pal for payment.All payments must be confirmed and received before any order can be processed and shipped out.*Note* if payment does not confirm it is not royaltycreations responsibility to notify any customer of insufficient funds. Please make sure that shipping address is correct Royaltycreations is not responsible for incorrect shipping due to incorrect address the address that is provided is where items will be shipped.If you notice that your shipping address is incorrect please contact seller prior to payment,if you notice after payment has been made you can contact seller to change it but if order has already been shipped out royaltycreations is not responsible for locating or refunding any items.
Royalty creations came into existence when I nellisha franklin (owner) began to follow a new path in life "every thing natural" being that i love burning candles and the wonderful smells they left lingering in my home i realized that the candles where leaving toxic soot and chemicals in my home's atmosphere which is unacceptable in a"Everything natural l" life style.So i decided to find and alternative and then came royalty creations all 100% all natural soy wax candles! i started hand making these candles right in my very own kitchen they say home is where the heart is that is why each candle is poured with love and a passion to give you the best quality possible. Our Soy wax candles are made from all-natural, non-toxic wax that is safer for your family being that the candles are eco-friendly makes them all the better.As for the body butter's have you ever read the ingredients in lotion? lol that stuff is horrible so i needed to find an alternative so i started mixing different natural oils and butter's until i found the perfect combination that would give me smooth flawless skin with out harsh chemicals.
our candles provide you with the best scents ever while doing it naturally.Our 100% all natural soy moisturizing candles provide you and your family with an eco friendly home atmosphere burning little to no soot soy wax candles do not through out toxins or chemicals like regular paraffin wax candles or the candles you buy in stores.Our wax comes from the soy bean witch is a natural moisturizer that is packed with vitamin E which allows the candle to double up as a moisturizer for skin when it is melted.The soy bean has been proven to help with skin conditions such as eczema and psoriasis.
For the best result trim the wick of the candle ''1/2''each burn if not it is a good chance that the soy candle can burn to fast and smoke more than need.Allow your candle to re-harden before re-lighting.Never burn candle for more then 4hrs at a time when the candle has reached "1/2" of wax left at the bottom discontinue use of candle to prevent fire hazards.
No returns on open/used products,if a scent is not to your liking or not what you thought it would be there are no returns,no refunds on any items exchanges are allowed only but must be approved by royaltycreations claims for exchanges or damaged items must be placed within 3-5 business day of receipt date.Shipping and handling are non-refundable on any items
